See below for the many ways you can contact our team between 9am and 10pm 7 days per week!
You can collect your order directly from our Stockton-On-Tees depot Monday through to Friday 9.00am – 4.30pm, please ensure your order is placed one hour before you collect to ensure your order will be packed and ready for when you arrive.
Slim & Save Ltd
The Black Path
We operate live support between 9am and 10pm Monday through to Friday, 10am to 9pm Saturdays and 9am to 5pm on a Sunday.
Our live web chat puts you straight through to one of our customer service team who will be happy to help you with any enquiries you may have. (Available on the bottom right hand side of the screen between the hours listed above).
Contact us via email/ticket for a fast and accurate answer to your questions. We have staff on hand to answer your tickets between 9am and 10pm Monday through to Friday, 10am to 9pm Saturdays and 9am to 5pm on a Sunday. We try to answer all tickets within an hour inside of these times.
For none order specific questions you can connect with us on our forums. We have many customers actively using our forums and you will find many popular questions already answered on there as well as a great community that will welcome you with open arms.